Universidade Católica launches DiTDesk, a new IT support platform

Universidade Católica Portuguesa has launched DiTDesk, a new IT support platform, transversal to all campi.

From now on, all users, at any UCP campus and through IDU authentication, can report incidents, request technical support or clarify doubts at the online DiTDesk, also available through the mobile application for Android or iOS. DiTDesk also provides an email address (helpdesk@ucp.pt) for support.

This new platform promotes interoperability between the various campi, increasing agility and efficiency in the processing of incoming requests, continuing  UCP's digital innovation strategy(Católica DiT).

Católica DiT foresees the implementation of transformational projects that enable the integration, automation and optimization of processes. It includes the transformation of the teaching and research models into those of a techno-global university. Simultaneously, it modernizes services, adjusting them to the profile of new users, with a more efficient management.