CEGE4ALL: Service Management & Performance Seminar | Martin Spring

It takes place on 30th September the seminar CEGE4ALL: Service Management & Performance Seminar by Martin Spring (Lancaster University Management School), on “Technology adoption in law and accountancy firms: insights from an adoption accelerator”.

This seminar will be held in a hybrid format. You can attend it either in person (room EP002) or online.

Registration is mandatory.

Please register here  by September 29th indicating if you will be attending in person or online. The weblink will be emailed to online attendees after registration.

Martin Spring: Professor of Operations Management at Lancaster University Management School (LUMS), UK. He is also Principal Investigator of TiPS (Technology in Professional Services) Accelerator for digital adoption in law and accountancy firms and Director of the School’s Centre for Productivity. His research is concerned with the intersection between innovation in products, services and technologies, and the processes and supply chains of which they are a part. His work on this theme has focussed on product customisation, supply chain flexibility, the links between public policy and innovation in supply networks, and innovation in business-to-business services. Recently, he has been researching the adoption of artificial intelligence in law and accountancy firms.