General Information

Questions & Answers

COVID-19 is the official designation given by the World Health Organization to the new coronavirus that was first identified in humans in late 2019 in the Chinese city of Wuhan, Hubei province.

Infected people may experience similar symptoms to the common flu, e.g. malaise, nasal congestion, acute respiratory infection accompanied by fever, sore throat, cough. In more serious cases there may be severe pneumonia with kidney and other organ failure and eventually death.

In case you have any of these symptoms, you should call 808 24 24 24 (SNS24) before visiting a health service, informing them of your health condition, and following the guidelines provided.

The disease can be spread through respiratory droplets (from the nose or mouth) that may occur when an infected person coughs or sneezes. These droplets can stay on a surface or object. The transmission of COVID-19 can occur by touching an affected area (hand contamination) and then touching their own mouth, nose, or the eyes.

It is essential to follow the rules of social distance, i.e. whenever possible keep a distance of more than 2 meters away from a person who is sick, and avoid handshakes, kisses and hugs.

Most infected people have a mild illness and recover, but it can be more serious in some other cases. Protect yourself and other, by doing the following:

  • Clean and wash your hands frequently and thoroughly (know more here) with an alcohol-based solution, and wash them with soap and water;
     
  • Keep a distance of at least 1 meter from someone who is sneezing or coughing;
     
  • Avoid touching your eyes, nose and mouth if you haven’t washed your hands;
     
  • Whenever you cough or sneeze, make sure to cover your mouth and nose with your arm (inner part of the elbow), or use a tissue that should be thrown away immediately.
     
  • Stay at home if you feel unwell. If you have fever, cough or difficulty breathing, and before visiting a healthcare service, you should call 808 24 24 24 (SNS24), informing them of your health condition and travel history, and follow the guidelines provided.
     
  • In your daily activities, choose telephone or email interactions, rather than face-to-face.

Lisbon-Headquarters:

Students: Please contact your Academic Unit.

Faculty or Staff members: Please contact the Human Resources Department (DRH) through the following contacts: (+351) 217 21 41 66 | drh.sede@ucp.pt


Porto Regional Centre, Braga Regional Centre and Viseu Regional Centre:

If you have had contact with a confirmed case, you will be asked to perform the COVID-19 test at the end of the preventive isolation period recommended by DGS, in order to ensure that you do not have an asymptomatic case. You should contact the University through the following contacts:

Porto Regional Centre: (+351) 932 26 56 70 | covid19@porto.ucp.pt

Braga Regional Centre: (+351) 253 20 61 03 | covid19.braga@ucp.pt

Viseu Regional Centre: (+351) 232 41 95 00 | acchaves@ucp.pt

If you have any symptoms associated with COVID-19 or have had contact with a confirmed case, you should not go to the University and should also contact Saúde 24. You should also contact the University through the number available.

Lisbon-Headquarters:  (+351) 217 21 41 66

Porto Regional Centre: (+351) 932 26 56 70

Braga Regional Centre: (+351) 253 20 61 03

Viseu Regional Centre: (+351) 232 41 95 00

If you are already at the University’s facilities and experience any symptoms, you should contact the COVID-UCP telephone line and remain at your location.

Lisbon-Headquarters:  (+351) 214 26 98 52

Porto Regional Centre: (+351) 932 26 56 70

Braga Regional Centre: (+351) 253 20 61 03

Viseu Regional Centre: (+351) 232 41 95 00

In case of a positive result, you should not go to the University and should contact Saúde 24. You should also contact the University through the number available for that purpose:

Lisbon-Headquarters:  (+351) 217 21 41 66 | drh.sede@ucp.pt

Porto Regional Centre: (+351) 932 26 56 70 | covid19@porto.ucp.pt

Braga Regional Centre: (+351) 253 20 61 03 | covid19.braga@ucp.pt

Viseu Regional Centre: (+351) 232 41 95 00 | acchaves@ucp.pt