Frequently Asked Questions

Questions & Answers

The use of a mask is mandatory on the entire campus in accordance with Article 13B of Decree No. 20/2020 of the 1st of May.

Masks should be replaced at the end of the stated time (4 hours for most masks) and whenever they are wet. They must be discarded at the end of the day, when leaving the building, in a container suitable for that purpose.

See the correct way to put on and remove a mask here.

Note: Within the campus it is strongly recommended to wear surgical masks, or top protection masks, and the use of social masks is advised against.

Lisbon-Headquarters:

The Palma campus buildings are only open to the academic community on weekdays between 8:00 a.m. and 8:00 p.m., with the following access points for entrances and exits:

Building 1-3 (old building) - main door;
Building 4 - floor 0;
Building 5 - floor 1.

The North car park and the covered car park are closed.

Circulation advice inside the campus:

Members of the academic community who go to the upper floors of any of the buildings should use the stairs whenever
possible, rather than the elevators. The elevators can be used by people unable to go up or down stairs and to move heavy loads, and they will be disinfected frequently.

When using the elevators, the maximum capacity and the posted instructions must be observed. When using the stairs, avoid touching the handrails and other objects. When circulating always keep on the right side.

In the corridors, you should also always stay to the right, avoiding crossing paths with other people.

Porto Regional Centre

The Foz campus buildings are only open to the academic community with the following access points for entrances and exits:

Central Building and Arts building - access only through the main entrance and rear of the Central Building to enter and exit these buildings;
Restoration Building - access by opening by the guard (+351) 937 19 62 01;
The remaining buildings are kept to the usual schedule;
Parking - park barriers will be raised as long as the lockdown is maintained.

Lisbon-Headquarters:

According to the emergency measures approved by the Government by Decree No. 3-A/2021 of 14 January, all services, with the exception of Reprography and Library, will have a preferably remote service by March 1, 2021. If necessary, face-to-face assistance will be possible, provided there is an appointment in advance.

Information Systems Department:
E-mail: helpdesk@lisboa.ucp.pt
Telephone: (+351) 217 21 42 99
Remote Service Opening Hours: Monday to Friday | 9:30 a.m. to 12:30 p.m. | 2:00 p.m. to 5:30 p.m.

Bookstore:
E-mail: livraria@lisboa.ucp.pt
Telephone: (+351) 217 21 40 20
Closed to the public. Possibility of orders by e-mail and telephone. Free shipping on orders over 15 euros in mainland Portugal.

Stationery:
Closed to the public. Some essential material for sale at Duplix to support the academic community.

UCP Online Store:
All UCP mershandising available here.

Reprography (Duplix):
E-mail: ucp@duplix.pt
Telephone: (+351) 217 21 40 25
Opening Hours: Monday to Friday | 10:00 a.m to 2:00 p.m.
Orders from syllabus available here.

Card Store:
Closed.
For face-to-face service, you should contact Eng. Piçarra beforehand and explain why you need this appointment.

Information Office:
E-mail: hramalho@lisboa.ucp.pt
Telephone: (+351) 217 21 40 64
Remote Service Opening Hours: Monday to Friday | 9:00 a.m. to 1:00 p.m. | 2:00 p.m. to 6:00 p.m.

Social Responsibility Office:
E-mail: grs@lisboa.ucp.pt
Telephone: (+351) 217 21 40 37
Remote Service Opening Hours: Monday to Friday | 10:00 a.m. to 12:00 p.m. | 2:00 p.m. to 4:00 p.m.

School Secretary:
E-mail: secretariaescolar@lisboa.ucp.pt
Remote Service Opening Hours: Monday to Friday | 10:00 a.m. to 12:00 p.m. | 2:00 p.m. to 4:00 p.m.

Treasury:
E-mail: cristina@lisboa.ucp.pt
Remote Service Opening Hours: Monday to Friday | 10:00 a.m. to 12:00 p.m. | 2:00 p.m. to 4:00 p.m.

University Library João Paulo II:
E-mail: biblioteca.lisboa@ucp.pt
Telephone: (+351) 217 21 40 11
Opening Hours, by appointment: Monday, Tuesday, Thursday and Friday - 10:00 a.m. to 1:00 p.m. | 2:00 p.m. to 6:00 p.m. | Wednesday - 10:00 a.m. to 1:00 p.m. | 2:00 p.m. to 7:00 p.m. Saturday - 9:00 a.m. to 1:00 p.m.

For security reasons the number of entries in the Library will be limited. To ensure access to the reading room make your reservation online in advance.

Porto Regional Centre:

According to the emergency measures approved by the Government by Decree No. 3-A/2021 of 14 January, all services, with the exception of Reprography and Bookstore, will have a preferably remote service by 14 February 2021. If necessary, face-to-face assistance will be possible, provided there is an appointment in advance.

Department of Infrastructure and Provisioning
E-mail: logistica@porto.ucp.pt | infra.estruturas@porto.ucp.pt

Academic Services:
E-mail: s.academicos@porto.ucp.pt
Telephone: (+ 351) 226 19 62 06
Remote Service Opening Hours: Monday to Friday | 9:30 a.m. to 12:30 p.m | 2:30 p.m. to 5:30 p.m.

Library:
E-mail: biblioteca@porto.ucp.pt
Telephone: (+351) 226 19 62 41
Opening Hours: Monday to Friday | 9 a.m. to 1 p.m. | 3 p.m. to 7 p.m.

Treasury:
E-mail: tesouraria@porto.ucp.pt
Telephone: (+ 351) 226 19 62 05
Remote Service Opening Hours: Monday to Friday | 9:30 a.m. to 12:30 p.m | 2:30 p.m. to 5:30 p.m.

Information Systems and Technologies:
E-mail: suporte@porto.ucp.pt
Remote Service Opening Hours: 9:00 a.m. to 6:00 p.m

International Office:
E-mail: international@porto.ucp.pt
Telephone: (+ 351) 226 19 62 85
Remote Service

Students and Employability:
E-mail: ee.geral@porto.ucp.pt
Telephone: (+ 351) 226 19 62 26
Remote Service

Bookstore:
E-mail: livraria@porto.ucp.pt
Opening Hours: Monday to Friday | 3:00 p.m. to 7:00 p.m.

Reprography:
E-mail: reprografia@porto.ucp.pt
Opening Hours: Monday to Friday | 2:30 p.m. to 6:30 p.m.

Braga Regional Centre:

According to the measures issued by the Government through Decree no. 3-A / 2021, of 14 January, all services will have a preferably remote service. If necessary, face-to-face service will be possible, provided that there is an appointment in advance.

Student Support Office
E-mail: gaa.braga@ucp.pt
Opening Hours, by appointment: Monday to Friday | 9:00 a.m. to 12:00 p.m. | 3:00 p.m. to 5:00 p.m.

Information Office:
E-mail: info@braga.ucp.pt
Telephone: (+351) 253 20 61 00 | (+351) 253 20 61 03

School Secretary:
E-mail: secretaria.ffcs@braga.ucp.pt | secretaria.facteo@braga.ucp.pt
Telephone: (+351) 253 20 61 00 | (+351) 253 20 61 06 | (+351) 253 20 61 14
Opening Hours, by appointment: Monday to Friday | 9:00 a.m. to 12:00 p.m. | 3:00 p.m. to 5:00 p.m.

Treasury:
E-mail: tesouraria@braga.ucp.pt
Telephone: (+351) 253 20 61 00 | (+351) 253 20 61 05
Opening Hours, by appointment: Monday to Friday | 9:00 a.m. to 1:00 p.m. | 2:00 p.m. to 5:00 p.m.

Faculty of Theology Library
E-mail: biblioteca.ft.braga@ucp.pt
Opening Hours, by appointment: Monday to Friday | 8:30 a.m. to 12:00 p.m. | 1:00 p.m to 5:00 p.m.

Faculty of Philosophy and Social Sciences Library
E-mail: biblioteca.ffcs@ucp.pt
Opening Hours, by appointment: Monday to Friday | 9:00 a.m. to 1:00 p.m. | 2:00 p.m. to 6:00 p.m.

Viseu Regional Centre:

Reception and Information Service:
E-mail: andreia@viseu.ucp.pt
Telephone: (+351) 232 41 95 00
Opening hours: Monday to Friday | 8:30 a.m. to 12:30 p.m. | 2 p.m. to 6 p.m.

General Services:
E-mail: fduarte@viseu.ucp.pt | jalmeida@viseu.ucp.pt
Telephone: (+351) 232 41 95 00
Opening hours: Monday to Friday | 8:30 a.m. to 12:30 p.m. | 2 p.m. to 6 p.m.

Social Support Office:
E-mail: mluz@viseu.ucp.pt
Telephone: (+351) 232 41 95 05
Opening hours: Monday to Friday | 8:30 a.m. to 12:30 p.m. | 2 p.m. to 6 p.m.

School Services:
E-mail: pvaz@viseu.ucp.pt
Telephone: (+351) 232 41 95 52 | (+351) 232 41 95 51
Opening Hours, by appointment: Monday to Friday | 9:00 a.m. to 12:30 p.m. | 2 p.m. to 4:30 p.m.

Treasury:
E-mail: laura@viseu.ucp.pt
Telephone: (+351) 232 41 95 25
Opening Hours, by appointment: Monday to Friday | 9:00 a.m. to 12:30 p.m. | 2 p.m. to 4:30 p.m

No. Applications will be made online. For more information contact:

Lisbon - Headquarters: School Secretary via e-mail: secretariaescolar@lisboa.ucp.pt
Opening Hours, by appointment: Monday to Friday | 10:00 a.m. to 12:00 p.m. | 2:00 p.m. to 4:00 p.m.

Porto Regional Centre: Academic Services via e-mail: academicos@porto.ucp.pt or call: (+ 351) 226 19 62 06
Opening Hours, by appointment: Monday to Friday | 9:30 a.m. to 12:30 p.m | 2:30 p.m. to 5:30 p.m.

Braga Regional Centre: School Secretary via e-mail secretaria.ffcs@braga.ucp.pt or secretaria.facteo@braga.ucp.pt or call: (+351) 253 20 61 00, (+351) 253 20 61 06 or (+351) 253 20 61 14
Opening Hours, by appointment: Monday to Friday | 9:00 a.m. to 12:00 p.m. | 3:00 p.m. to 5:00 p.m.

Viseu Regional Centre: School Services via e-mail: pvaz@viseu.ucp.pt or call: (+351) 232 41 95 52 or (+351) 232 41 95 51
Opening Hours, by appointment: Monday to Friday | 9:00 a.m. to 12:30 p.m. | 2 p.m. to 4:30 p.m.

The start of the 2nd semester classes in all faculties of the UCP will take place in a remote model and will remain in this regime until the end of the confinement period.

All Public Discussion, referring to Masters and Doctorates, will be carried out in a virtual way.

In the case of classes, rooms will only be occupied at 1/3 of their capacity, in order to guarantee the minimum distance between people as suggested by health authorities. For that purpose, only seats marked with green labels should be occupied. Students should sit in the same seat as much as possible.

When entering the classroom, the seats that are farthest away must be filled first. When exiting, students who are closest to the door must leave first and those who are farthest from the exits will leave last. Instructors can provide any guidance needed to students to ensure compliance with the rules for occupying seats.

It should be noted that there is no problem with using the same door, since students will enter and exit at different times, without coming into contact with other people. At the time of entering and exiting, physical distance should be maintained between the students, so that there is no crowding near the doors.

The breaks between classes have been scheduled in order to allow for the cleaning and airing out of the classrooms. If possible, during classes, windows should be kept open. In the breaks between each 90-minute class, seats will be disinfected whenever a different group of students is scheduled to occupy the room in the following class.

Students should always try to sit in the same seats and no rearrangement of tables in any space is permitted, nor are students allowed to stay in study spaces.

The libraries of the Universidade Católica Portuguesa are currently, in accordance with Decree no. 3-A/2021, of 14 January, open to members of its academic community and, although services are provided on-site, scheduling and online services are preferred.

We remind you that the access and/or presence in the spaces of the Libraries requires the compliance with all the safety rules defined for the University campuses, namely, the use of masks and the regular hand hygiene measures, rules that must be complemented with a physical distance appropriate to each context.

Within the scope of the safety measures adopted, we inform you that a maximum number of places available for each Library has been defined (in case you wish to guarantee access to the reading room, make your reservation in advance through the channels and specific contacts of each Library), group work is forbidden, and all the books consulted and returned are subject to a 48-hour quarantine period.

João Paulo II University Library (Lisbon)

Opening hours:
Monday, Tuesday, Thursday and Friday: 10 a.m. to 1 p.m. | 2 p.m. to 6 p.m.
Wednesday: 10 a.m. to 1 p.m. | 2 p.m. to 7 p.m.

Reservations and online services

Contacts:
General e-mail: biblioteca.lisboa@ucp.pt
Phone: (+351) 217 21 40 11

Library and Information Management (Porto)

Opening hours:
Monday to Friday: 9 a.m. to 1 p.m. | 3 p.m. to 7 p.m.

Contacts:
E-mail: biblioteca@porto.ucp.pt
Telephone: (+351) 226 19 62 41

More information

Library of the Faculdade de Filosofia e Ciências Sociais (FFCS - Braga)

Opening Hours:
Monday to Friday: 9 a.m. to 1 p.m | 2 p.m. to 8 p.m.

Contacts:
E-mail: biblioteca.ffcs@braga.ucp.pt
Phone: (+351) 253 20 61 00

D. Manuel Vieira de Matos Library (FT-Braga)

Opening Hours:
Monday: 8:30 a.m. to 12 p.m | 1 p.m. to 5 p.m.
Tuesday, Thursday and Friday: 9 a.m. to 12 p.m. | 1 p.m. to 5 p.m.
Wednesday: 9 a.m. to 12 p.m. | 1 p.m. to 5:30 p.m.
Saturday: 9 a.m. to 1 p.m.

Contacts:
E-mail: biblioteca.ft.braga@ucp.pt
Phone: (+351) 253 20 61 12

D. José Pedro da Silva Library (Viseu)

Opening Hours:
Monday to Friday: 8:30 a.m. to 12:30 p.m. | 2 p.m. and 6 p.m.

Contacts:
E-mail: bjps@viseu.ucp.pt
Phone: (+351) 232 41 95 00 | (+351) 232 41 95 20

The service varies according to the campus of the Universidade Católica Portuguesa.

Lisbon - Headquarters:

Only the bar in building 4, on floor 0, is open during the following hours: 9:00 a.m. and 4:00 p.m. This bar is only accessible to members of the academic community.

At tables, only seats that are marked with a green label may be occupied, ideally only 1 person per table. At the end of the meal, you should leave the tray/dishes on the table to ensure that the area is cleaned before the next person uses it.

Payment should be made when possible by electronic payment (for example: ATM card or MBway).

As an alternative and complement to the restaurant services, there are vending machines in the usual places. Next to each machine there will be a disinfectant gel dispenser, which must be used to disinfect your hands, before and after collecting your food and coffee.

Cups, as well as drinking fountains, will not be available because it is not possible to guarantee the necessary conditions for their safe use. Meals brought from home are allowed, but the use of microwaves is prohibited and unavailable, making advisable meals with simple and cold foods.

Porto Regional Centre:

Only the Central bar is open during the following hours: 8:45 a.m. and 4:00 p.m., guaranteeing soup and various snacks. All the other spaces will be closed. The need to look for out-of-date meal times is recalled.

Meals will be allowed to be heated in the Bar of Arts and the Bar EBI, and users will be required to ensure the cleanliness of the seats occupied.

Braga Regional Centre:

Bar services will be in operation and, in addition, there are the vending machines, placed in the usual places. At the beginning of the academic year, they will make known their contingency plan and the standards required there must be respected by all.

Viseu Regional Centre:

When the academic year begins, the Bar will be open, preferably for take-away service and whenever possible with the outdoor patio open. The bar area has been changed and signs have been placed to facilitate the safe circulation of people.

As an alternative and complement to the bar services, there are vending machines in the usual places. Next to each machine there will be a disinfectant gel dispenser, which must be used to disinfect your hands, before and after collecting your food and coffee.

The frequency of cleaning rooms has been increased, as well as the cleaning of the most sensitive objects such as taps, handles, switches and panels, using appropriate hygiene products.

Employees who provide services to the public will be given a kit with alcohol disinfectant gel and a paper roll so that they can repeatedly disinfect their hands, work surfaces, and equipment.

After attending to each person, and whenever documents are handled, they should disinfect their hands with the available disinfectant. The acrylic visor must be disinfected with a suitable spray, as well as the surfaces where services are provided.

Hand sanitizer and a roll of paper must be available on service counters and in all places considered essential. Each person served should use the available disinfectant to disinfect their hands before and after the service.

The frequency of cleaning desks has been increased and suitable cleaning products have been adopted. Additionally, employees should use the alcohol gel available to disinfect the equipment at their desk at the beginning and end of the workday and whenever they deem it necessary

It is up to users to maintain social distance of 2 meters when using and waiting for the SF.

Hands should be thoroughly washed with soap and water at the beginning and end of each use of the SF.

Cleaning and disinfection will be done more frequently in all the facilities of the various buildings, using appropriate disinfectant products.

If you have had contact with a confirmed case, you will be asked to perform the COVID-19 test at the end of the preventive isolation period recommended by DGS, in order to ensure that you do not have an asymptomatic case. You should contact the University through the following contacts:

UCP in Lisbon: (+351) 217 21 41 66 | drh@lisboa.ucp.pt

UCP in Porto: (+351) 932 26 56 70 | covid19@porto.ucp.pt

UCP in Braga: (+351) 253 20 61 03 | covid19@braga.ucp.pt

UCP in Viseu: (+351) 232 41 95 00 | cristina@viseu.ucp.pt

If you have any symptoms associated with COVID-19 or have had contact with a confirmed case, you should not go to the University and should also contact Saúde 24. You should also contact the University through the number available.

UCP in Lisbon: (+351) 217 21 41 66

UCP in Porto: (+351) 932 26 56 70

UCP in Braga: (+351) 253 20 61 03

UCP in Viseu: (+351) 232 41 95 00

If you are already at the University’s facilities and experience any symptoms, you should contact the COVID-UCP telephone line and remain at your location.

UCP in Lisbon: (+351) 214 26 98 52